Clear communication
Leaders explain the change plainly and keep people informed.
Change and communication
Change management training and courses
Change tests what leaders do under pressure. We help them prepare their communication, decisions and behaviour.
Who it is for
- Leaders and managers taking teams through change
- Middle managers who carry change to their teams
- Senior leaders sponsoring a change programme
- Organisations adopting AI and new ways of working
What leaders get better at
Handling resistance
Leaders listen to concerns and help people move through change.
Steady behaviour
Leaders notice how pressure changes their behaviour, and adjust.
Key facts
- Formats
- Virtual or face to face, at the same price, across the UK and worldwide, in English, French, German, Spanish and Portuguese.
- Length
- Workshops from 90 minutes, two or three in a day, or six-workshop pathways run as two intensive days or six spaced sessions.
- Price
- One workshop from £850, two in a day from £1,500, three in a day from £2,000, and pathways from £4,000. All prices exclude VAT. See all prices
- Discounts
- Public sector, NHS and registered charities get 10 to 15% off.
- Group size
- Agreed at booking to protect practice time.
- Delivered by
- Senior practitioners from a team of 22, including ICF and EMCC accredited coaches and Genos emotional intelligence and Insights Discovery practitioners.
- Track record
- 97% average satisfaction across 500+ programmes and workshops.Source: Growth Performance internal research data and surveys, June 2016 to June 2026.
Which conditions it supports
Three conditions decide whether AI and other change turn into better work: Adoption, Adaptation and Acceleration.
Adoption
Whether people take on the change and make AI part of their work.
Leaders listen to concerns, so resistance is said out loud where it can be handled.
Explore adoptionAdaptation
Whether people can direct, combine and check AI agents in real work.
Leaders plan how roles, processes and checking change, including where AI is involved.
Explore adaptationAcceleration
Whether the organisation is ready as change keeps speeding up.
Leaders count the change their teams carry and pace it, so new practice sticks.
Explore acceleration
What it covers
- Leading through change
- AI change leadership
- Managing change resistance
- Change readiness assessment
- Manager change capability
- Building adaptive organisations
Ways to work with us
Change workshops in the libraryWorkshops H1, H2, H9, H10 and H11, from £850 and 90 minutes.Change Leadership Behaviour MirrorCompare your self-view with confidential feedback from colleagues.Change Communication PlannerA free template to turn priorities into a communication plan.Insights DiscoveryA shared language for how people communicate under pressure.
How it works
- 1
Diagnose
We agree what good leadership looks like for this change, then take a baseline.
- 2
Practise
Leaders rehearse the conversations they will actually need to have.
- 3
Review
We use the same questions afterwards to check progress.
Format and price. In person or virtual. Library workshops start from £850 and 90 minutes; leadership-team programmes are priced by proposal.
Frequently asked questions
What is change management training?
Change management training develops the leadership capability to plan, communicate, and embed organisational change. It covers the psychology of change resistance, stakeholder engagement, change communication, sustaining momentum through the change curve, and building the conditions, particularly psychological safety, that enable teams to adapt and perform through uncertainty.
Why do change management programmes fail?
Change programmes can falter when leaders do not communicate a compelling vision, resistance is not understood, managers lack support to help their teams through transition, or people do not feel safe raising concerns. These are human factors as well as planning challenges; no single universal failure rate is established here.
Who should attend change management training?
Change management training is valuable for any leader navigating significant change, from senior executives responsible for transformation programmes to middle managers helping their teams adapt to new systems, processes, or structures. We design programmes for all levels: executive change leadership, manager change capability, and team resilience through change.
How does your change management training address AI transformation?
AI transformation is one of the most complex change challenges organisations face, combining technological disruption with significant psychological impact on employees. Our AI change leadership training specifically addresses the mindset, communication, and change leadership skills required to navigate AI adoption successfully. This includes building AI readiness, managing AI anxiety, and embedding new AI-augmented ways of working.
Why is change management difficult?
Change affects relationships, habits and trust as well as plans. Leaders may behave differently under pressure while teams need clearer communication. We help managers and executive sponsors notice those shifts, practise conversations and agree observable behaviours before and during the change.
Background reading
The detail behind this page, for anyone who wants it.
Change management programmes we design
Leading through change
Equipping leaders with the change communication, stakeholder management, and momentum-sustaining skills to lead successful organisational transformation.
AI change leadership
Specialist change management workshops for leaders navigating AI transformation, building the mindset, communication strategies, and change leadership skills AI adoption requires.
Managing change resistance
Understanding the psychology of change resistance and developing the coaching and communication skills to help individuals and teams move through the change curve.
Change readiness assessment
Using validated diagnostic tools to assess your organisation's readiness for change, identifying strengths and gaps before the change programme begins.
Manager change capability
Workshops for middle managers as the critical link in change delivery, developing their confidence, communication, and team support skills for effective change adoption.
Building adaptive organisations
Developing the cultural conditions, psychological safety, growth mindset, learning agility, that make organisations naturally more adaptable to ongoing change.
What happens to leadership behaviour during change?
When the pressure rises, a leader may communicate less, decide too quickly or stop listening. A change framework can organise the work, but cannot substitute for noticing those behaviours and agreeing how to respond. Our leading through change training helps leaders practise the conversations they will actually need. For the research and its limitations, read leadership behaviour during change and compare approaches in change management models.
In Insights' Global Change Readiness Report 2026 (independent research with 880 senior HR/people leaders across 11 markets, fieldwork May 2026), 43% of organisations prepared leaders for how to behave during change, the least common of six preparation activities. The report landing page says 96% have frameworks for discussing leadership behaviour and working styles, but 33% use them consistently and widely. Its infographic also says 44% of leaders were unaware their behaviour had turned negative; the underlying question and base for that subgroup are not published there, so it should not be read as a share of all leaders. These survey findings describe reported preparation and awareness, not evidence that a particular workshop causes change success.
Insights Discovery as a shared language
A facilitated Insights Discovery conversation can help a team discuss communication preferences, including behaviour on a bad day. Team profiles and Insights Discovery 360 (Full Circle) are options in the course library; they are development prompts, not a diagnosis or a hiring test. Read more about using Insights beyond personality types or start with the free profile.
Formats for managers and executive sponsors
The library includes Change, Resilience and Wellbeing workshops H1, H2, H9 and H10, alongside H11, Sponsor in Chief, for senior leaders sponsoring change. Published standalone workshops start from £850 and from 90 minutes; leadership-team programmes, combinations and scope are agreed by proposal. A workshop price is not a programme quote.
Diagnose, practise, review
Agree what effective leadership looks like for this change, then use the same questions before and after to inspect progress. These free tools are starting points rather than validated outcome guarantees:
- Leading Through Change for a baseline and follow-up conversation about change leadership.
- Change Readiness Scan to identify perceived readiness and obstacles.
- Change Leadership Behaviour Mirror to compare your self-view with confidential, aggregated feedback from 3 to 6 colleagues across ten change behaviours. It is a reflective prompt for the Leading Change Without Losing People (H2) conversation, not a psychometric test.
- Change Communication Planner to turn priorities into a practical communication plan.
Talk to us
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